7 or more days before class
We can process a full refund if you request a cancellation at least 7 days before your scheduled class.
Art Masterclass
Refund Policy
Clear guidelines for workshop refunds, home kit returns, and booking changes.
17+ days full refund
22–6 days 50% refund
3No refund within 24 hours
4Flexible rescheduling
514-day kit returns
6Up to 30-day processing
Workshop refund policy
These rules apply to scheduled in-person workshops and studio classes.
2–6 days before class
We can process a 50% refund if you request a cancellation within 2–6 days before your scheduled class.
Within 24 hours of class
Unfortunately, we are unable to provide refunds for cancellations made within 24 hours of your scheduled class.
Flexible rescheduling
We are happy to offer rescheduling options, allowing you to move your booking to another available session whenever needed. Please contact us as early as possible.
14-day return window
Home kits and DIY kits can be returned within 14 days of placing your order. Products not returned within this period will not be accepted for a refund afterward.
Booking & cancellation policy
We understand that plans may occasionally change. To ensure a smooth experience for all guests and to maintain the quality of our workshops, the following policy applies to all bookings.
At least 3 days prior
A full refund can be processed if the cancellation request is made at least 3 days prior to the scheduled workshop.
Late changes & cancellations
For cancellations or booking changes made with shorter notice, a $20 administration fee per participant will apply.
Within 24 hours
Unfortunately, we are unable to provide refunds for cancellations made within 24 hours of the scheduled workshop.
Flexible rescheduling
We are happy to offer unlimited rescheduling options, allowing you to move your booking to another available session whenever needed.
Please note: Refunds may take up to 30 days depending on payment method and processing conditions. We ask that all guests review and follow the policies above.